What are IT support services and how can your business benefit from the outsourced support provided? It’s a common question we often get from small businesses looking to improve their IT infrastructure but don’t need an in-house team. Outsourced small business IT support, like those we offer here at Inventas, are designed to fit into your budget and business requirements. We provide IT support to a range of Small and Medium Enterprises (SME’s) both in and outside of the Surrey area and wanted to put together this blog to help you understand how your SME can benefit from the use of outsourced IT support.
Why Upgrade your IT
As your business grows, it’s likely that you will want to expand your businesses IT infrastructure. Things like cyber security and compliance can become difficult to manage especially when employees work from home. Improving your IT performance from server upgrades to adding cybersecurity measures will help decrease the risk of hackers and loss of important information that you hold for your customers.
The Challenges of In-House IT Management
Dealing with IT complexities can be a significant drain on a small business’s resources. Not only does it require a substantial budget, but it also demands time, knowledge, and continuous monitoring.
For SMEs that opt for in-house IT management, the challenges are multi-fold. Keeping up with the latest software updates, ensuring data security, and troubleshooting technical issues are just a few of the tasks that can distract from the core business goals. Plus, hiring and training an IT team can be a costly affair, especially for businesses operating on a tight budget.
The Power of Outsourced Small Business IT Support
Small business IT support can be a game-changer. It allows businesses to leverage the expertise of our seasoned IT professionals without the need for in-house resources, getting as little or as much support as needed. Here’s how you can benefit from using Inventas’ IT support services
- Enhanced Cybersecurity
Security is a critical concern for any business, of any size. Our IT support services can provide robust security measures, including antivirus software, data encryption, vulnerability assessments. Plus, they can help ensure your business complies with data protection regulations such as the GDPR.
- Dedicated Account Management
Receive support tailored to your business needs. Your account manager will be able to provide impartial advice on IT strategies, navigating technology upgrades and overall becoming an invaluable partner to your business. Receive seamless communication and updates across services and ensure that all your IT needs are met efficiently.
- Focus on Your Core Business
Small business IT support allow you to focus on your core objectives. Instead of dealing with IT issues, you can concentrate on growing the business, fostering customer relationships, and enhancing your products or services.
Making the Leap
As a small business, the thought of entrusting your IT operations to an external agency might seem daunting. After all, this is your business we’re talking about. However, the benefits of IT support services are undeniable. From cost savings to access to expertise, enhanced security, and more, outsourcing IT could be the key to unlocking your SME’s potential.
Please don’t hesitate to get in touch with Inventas, we’d love to talk you through any questions or worries you might have about getting external IT support for your business. We’ll can even run an audit of your business to highlight any key areas that need addressing in your infrastructure and what level of support you’ll require.