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The foundation of Inventas is our Helpdesk

In a world that relies on seamless technology to operate smoothly, our Helpdesk is the core of everything we do at Inventas. It’s the first point of contact for our clients and the building blocks that support each solution we deliver. Every ticket logged, every issue resolved, and every call answered is part of our commitment to keeping your business running without a hitch.

Why Inventas?

What sets our Helpdesk apart is the proactive approach we take. We don’t just address the problem in front of us—we aim to prevent issues from happening in the first place. With comprehensive monitoring tools and best-in-class processes, we identify potential issues before they become disruptions. It is this dedication to prevention, as well as resolution, that ensures you can focus on your core business while we handle the technology.

Benefits

Quick Issue Resolution: Our Helpdesk provides fast and reliable solutions, ensuring minimal disruption to keep your business running smoothly.
Expert Support: Access to skilled IT professionals who can troubleshoot and resolve issues effectively, saving time and reducing frustration.
Proactive Maintenance: Inventas offers proactive monitoring, catching issues before they escalate and preventing downtime.
Streamlined Communication: Providing a central point of contact for all your IT concerns enables clearer, more efficient communication and faster response times.
Consistent Record-Keeping: By tracking tickets and resolutions, we build a valuable knowledge base – helping with recurring issues and improving overall IT management.
Enhanced Productivity: By quickly addressing IT problems, we can minimise downtime, allowing your team to focus on their core tasks.
Cost Efficiency: Using our Helpdesk offers an affordable way to maintain IT health without needing to hire your own full-time, in-house IT staff.
Scalability: As your business grows, Inventas can scale to meet your IT needs, providing consistent support through every stage of growth.

Our Team

Our Helpdesk team is made up of dedicated, highly skilled professionals who understand that IT isn’t just about fixing problems; it’s about creating solutions that empower people to do their best work. Whether it’s responding to a minor issue or troubleshooting a critical outage, we pride ourselves on delivering fast, effective, jargon-free and friendly support.

More than just a Service

Our Helpdesk isn’t just a service; it’s the foundation of our business. It builds trust, strengthens relationships, and supports every client we serve. We know that our clients rely on us to be there when it matters most, and we’re proud to stand behind them every day.

2 Norbury Road
Reigate
Surrey
RH2 9BY
United Kingdom

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